Terms & Conditions

1. Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms & Conditions and the accompanying Privacy Policy. If you do not agree, please discontinue use of this website.

2. Informational Purposes Only

The content on this website is provided for general educational and informational purposes only and should not be considered psychological, clinical, mental health, medical, or professional advice.

Nothing on this website is intended to:

Replace professional therapy or medical care
Diagnose or treat any condition
Serve as personalized therapeutic guidance

3. No Therapist–Client Relationship

Your use of this website, including submitting information through the contact form or sending an email, does not establish a therapist–client relationship with Kristina Tandoi, LMHC, or Thrive Therapy.

A therapeutic relationship is only formed after:

A consultation or intake appointment,
Mutual agreement to begin therapy, and
Completion of all required forms and consents.

4. In-Person and Teletherapy Services

Thrive Therapy provides both in-person and teletherapy services to clients located in New York State only, in accordance with NY licensing laws.

Teletherapy has potential risks and limitations, including technical issues and limits to confidentiality. These details are fully explained in the telehealth consent provided before beginning services.

5. Not for Crisis or Emergency Use

Thrive Therapy does not provide emergency or crisis services.

If you are experiencing an emergency or immediate safety concern, please contact:

911
988 (Suicide & Crisis Lifeline)
Your nearest emergency room

Do not use this website, email, or voicemail for urgent or crisis needs.

6. Website Use & User Responsibilities

By using this website, you agree that you will not:

Use the site for unlawful purposes
Attempt to disrupt or damage the website
Upload or share harmful, defamatory, or inappropriate material
Submit confidential or highly sensitive information through unsecured fields

Users must be at least 18 years old to request services unless a parent/guardian initiates contact for a minor.

7. Contact Form

This website includes a contact form for general inquiries only.
It should not be used to transmit sensitive clinical, medical, or emergency information.

Submission of the contact form does not guarantee:

Appointment availability
Acceptance into therapy
Immediate responses

8. Payment

Thrive Therapy does not accept payments through this website.
All payment arrangements are made directly with the therapist.

9. Intellectual Property

All content on this website, including text, images, branding, and layout, is the property of Thrive Therapy unless otherwise stated.
Users may not copy, distribute, or reproduce website materials without written permission.

10. Third-Party Links

This website may contain links to external resources for convenience. Thrive Therapy is not responsible for the content, accuracy, or privacy practices of third-party sites.

11. Limitation of Liability

Thrive Therapy and Kristina Tandoi, NCC, LMHC, CASAC II are not liable for any damages or losses arising from:

Use of this website
Reliance on website information
Technical issues or website interruptions

All website content is provided “as is” with no warranties.

12. Privacy & Confidentiality

Any personal information submitted through this website is handled as described in the Privacy Policy.
Because email and web forms may not be fully secure, please avoid sharing confidential clinical information through the website.

13. Governing Law

These Terms & Conditions are governed by the laws of the State of New York.
Any disputes arising from website use shall be handled within New York State jurisdiction.

14. Changes to These Terms

Thrive Therapy may update these Terms & Conditions at any time. The “Last Updated” date at the top of this page will reflect the most recent revision.

15. Contact Information

For questions regarding these Terms & Conditions, please contact:

Thrive Therapy
Kristina Tandoi, NCC, LMHC, CASAC II
Email: Tina@livethrive.net
Phone: 585-402-1671

Last Updated: 11/2025

Thrive Therapy – Kristina Tandoi NCC, LMHC, CASAC II