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Privacy Policy

Effective Date: 11/01/2025

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Thrive Therapy, operated by Kristina Tandoi NCC, LMHC, CASAC II (“Thrive Therapy dba” “I,” “me,” or “my”), respects your privacy. This Privacy Policy explains how information may be collected and used when you visit this website.

 

Information You Provide:

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You may voluntarily provide information when you contact Thrive Therapy through this website, request information, complete a contact form, or schedule a consultation. This may include your name, contact information, and information you choose to include in your message.

Please do not submit sensitive or confidential clinical information through a website contact form or other unsecured website communication.

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How Information Is Used:

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Information submitted through this website may be used to:

  • Respond to inquiries and requests;

  • Communicate with you about services;

  • Schedule consultations or appointments;

  • Improve the website and user experience; and

  • Meet applicable legal and administrative requirements.

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Website Analytics and Cookies:

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This website may use cookies, analytics tools, or similar technologies to understand how visitors use the website and to improve its functionality. These tools may collect information such as browser type, device information, pages visited, and general website usage.

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Third-Party Services:

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This website may contain links to third-party websites or use third-party services for scheduling, payment, forms, analytics, or other functions. Thrive Therapy is not responsible for the privacy practices of third-party websites or services. Please review their privacy policies before submitting information.

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Protected Health Information:

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This website is intended primarily to provide information about Thrive Therapy and its services. Information submitted through this website should not be considered a secure method for communicating protected health information.

Once you become a client, information related to your treatment is handled according to applicable privacy laws and professional requirements, including HIPAA where applicable.

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Security:

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Reasonable measures are taken to protect information submitted through the website. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

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Changes to This Policy:

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This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated effective date.

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Terms & Conditions

Effective Date: 11.1.2025

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Welcome to the Thrive Therapy website. By accessing or using this website, you agree to the following Terms & Conditions.

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Informational Purposes Only

The information provided on this website is intended for general educational and informational purposes. Website content is not a substitute for professional mental health evaluation, diagnosis, treatment, or emergency services.

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No Therapist-Client Relationship Through Website Use

Simply visiting this website, submitting a contact form, sending an email, or requesting information does not establish a therapist-client relationship.

A professional relationship is established only after the appropriate intake, consent, and practice procedures have been completed.

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Website Communications

Please do not use this website, contact form, email, or other electronic communication methods to communicate information about an immediate mental health emergency.

If you are experiencing an emergency or believe you may be in immediate danger, call 911, go to the nearest emergency department, or call/text 988.

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Accuracy of Information

Reasonable efforts are made to keep the information on this website accurate and current. However, information may change and Thrive Therapy does not guarantee that all website content is complete, current, or error-free.

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Third-Party Links

This website may contain links to third-party websites or services. These links are provided for convenience and do not constitute an endorsement. Thrive Therapy is not responsible for the content, availability, or privacy practices of third-party websites.

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Intellectual Property

Unless otherwise indicated, website content, including text, graphics, logos, photographs, and other materials, belongs to Thrive Therapy or is used with permission. Content may not be reproduced, modified, or distributed without permission.

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Changes to These Terms

Thrive Therapy may update these Terms & Conditions from time to time. Updated terms will be posted on this page.

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Good Faith Estimate

Effective Date: 11.01.2025

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At Thrive Therapy, I believe you should have a clear understanding of the expected cost of your care.

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Under the federal No Surprises Act, individuals who are uninsured or who are not using insurance to pay for health care services generally have the right to receive a Good Faith Estimate of expected charges.

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What Is a Good Faith Estimate?

A Good Faith Estimate provides an estimate of the expected cost of scheduled health care services. The estimate is based on the information available at the time it is prepared and is not a guarantee of the final amount you may owe.

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What You Can Expect

When applicable, you will receive information about the expected cost of services before services are provided. Estimates may include the expected charges for psychotherapy sessions and other services that are reasonably expected to be provided.

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Actual costs may vary depending on the services provided, changes in your treatment needs, or other circumstances.

Insurance

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If you are using health insurance, your insurance plan may determine your cost-sharing responsibility, including deductibles, copayments, or coinsurance.

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Please contact your insurance company to confirm your benefits and coverage. Thrive Therapy can provide information about its fees and accepted insurance plans, but your insurance company determines your specific benefits.

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Questions About Your Estimate

If you have questions about your expected costs or would like additional information, please contact:

Thrive Therapy
Tina Tandoi NCC LMHC, CASAC II
(585) 402-1671

tina@livethrive.net

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Disputing a Bill

If you are uninsured or are not using insurance and receive a bill that is substantially higher than your Good Faith Estimate, federal law may provide a process for disputing the bill.

Accessibility Statement

Effective Date: 11.01.2025

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Thrive Therapy is committed to making its website accessible and usable for as many people as possible.

I strive to provide a website experience that is welcoming and accessible to individuals with disabilities and to follow recognized accessibility practices, including the principles of the Web Content Accessibility Guidelines (WCAG).

 

Accessibility Features

Efforts may include:

  • Clear and consistent navigation;

  • Readable text and appropriate color contrast;

  • Descriptive alternative text for meaningful images;

  • Descriptive links and buttons;

  • Keyboard-accessible website features where supported; and

  • Clear, organized page structure.

 

Ongoing Improvements

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Website accessibility is an ongoing process. I periodically review the website and make improvements when possible.

Because third-party services, browsers, devices, and technologies can affect accessibility, some content or features may not be fully accessible to every visitor at all times.

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Need Assistance?

If you experience difficulty accessing any part of this website or need information in an alternative format, please contact:

Thrive Therapy
Tina Tandoi NCC, LMHC, CASAC II
(585) 402-1671

tina@livethrive.net

 

Please include the page or feature you are having difficulty accessing and, when possible, the type of assistance you need.

I will make reasonable efforts to assist you.

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